We all play by the rules of work. Who gets to speak first in the meeting? How do you communicate with your customers or constituents? How do we prioritize tasks? What makes a new idea worth pursuing?
The answers to these questions define the rules. If we’re not happy with the results, then it’s usually time to change the rules — at least for a short time, to step outside the normal routine and try new rules, which emerge naturally from a new conversation. That’s what it means to change the game.
That’s what serious games do. By changing the rules of work, we seek, and get, better results than we’re getting today.