Category Archives: Insights

Using serious games to gain insights into customers and markets.

Serious Mind Games

Business problem: Alignment, insight Serious games used: Speed Boat, Remember The Future, Knowsy Marriage and family therapists Kathleen Grant and Laura Osborn were looking for ways to help their clients make greater progress during treatment. They decided to incorporate innovation … Continue reading

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Deloitte

Business problems: Alignment Insights Serious games used: Video game, Firefly Freedom The consulting firm Deloitte wanted to take a different approach to recruitment. The typical battery of interview questions did not reveal a candidate’s willingness to take risks, think creatively, … Continue reading

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NCSA

Business problems: Ideation Insights Serious games used: Speed Boat Product Box Buy a Feature 20-20 Vision NCSA is a web-based service that helps high school athletes and their families make the transition to college-level athletics. They educate their customers about … Continue reading

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Brocade

Business problems: Ideation Insights Serious games used: Buy A Feature, Speedboat, Prune The Product Tree, Remember The Future For a company like Brocade, collaborating with customers is a challenge. As a large company providing technology for data center consolidation, network … Continue reading

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Embase (division of Elsevier B.V.)

Business problem: Insights Serious games used: Speedboat Embase, a division of Elsevier B.V. used Speedboat at their exhibit booth during the Medical Library Association spring meeting of 2010. They ran the game several times a day in 20-minute bursts, focusing on … Continue reading

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Major European bank (name withheld)

Business problem: Insights Serious games used: Custom-designed business wargame Sometimes the success is about the crisis foreseen and averted. Pan-Europa Bank (a fictionalized name for reasons of confidentiality) wanted to test its performance in a series of disrupted environments, including … Continue reading

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Caterpillar

Business problem: Insights Serious games used: Custom-designed business war game By the mid-1980s, the heavy truck industry was facing a host of challenges. The industry was suffering from poor profitability, driven by deregulation and European and Japanese expansion into US … Continue reading

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Biogen

Business problem: Insights Serious games used: Custom-designed business wargame In the fall of 1985, the biotechnology company Biogen faced a formidable challenge: launching its first product, a drug to treat relapsing multiple scleroris, into a market already dominated by several … Continue reading

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US Department Of Defense

Business problems: Education Ideation Insights Serious games used: Many, including examples like Millennium Challenge 2002. The US Department Of Defense has used serious games for decades to answer a variety of needs, such as… Assessing possible outcomes of future conflicts. … Continue reading

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BuyerZone

Business problem: Insights Productivity Serious games used: Product Box Software that has been in production for a long time often needs a re-write. There is a need to catch up with the current technology, or it needs improvements in how … Continue reading

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